If you can't find the answer you are looking for, you can try to drop us a line at here support@direct-soft.com.
Online help: chat with me with msn(direct-soft@msn.com)
Q：How to install Pocket Theme Viewer?
A: Download the setup from here. Before you install it, please make sure that you are logged on as Administrator or have Administrator rights. The installation wizard will finish in some seconds.
A: Please click here for detail.
A: Please uninstall the old version first, then install the new one. Save your registration number carefully.
A: You'd better copy and paste the license code to avoid a type. And please note don't add any blank before or after the code.
Q：If I purchase your software, can I upgrade it for free in the future?
A: Yes, we provide free upgrade. Please keep your eyes on our site to get upgrade info. Please download the update version by yourself, and you can register it using the same license code.
Q：How long will it take to get your supporting response?
A: We promise to answer you within 24 hours. But in most cases you'll get our response in a few hours or immediately.
Q：Is online order secure or any other guarantee about user's money?
A: Yes, it is 100% secure and fast. If you are not satisfied with our product, we promise your money refund in 30 days.
Q：What happens after I send in the order?
A: Normally, you will receive your registration information within 72 hours after sending the online order form. If you do not receive your registration information within 72 hours, or you have lost the registration email, please contact us by email support@direct-soft.com, we will be glad to help you.
A: It's operate easy, reference to"User's Guides".
